Terms and Conditions
What information does Joy Company Store collect?
Joy Company Store collects both personally identifiable information (“PII”) and non-personally identifiable information (“Non-PII”). PII refers to information that identifies you directly, such as your name, business affiliation, postal address, telephone number, e-mail address and credit card information. We collect PII only when you voluntarily provide it to us. Non-PII refers to information that does not identify you personally, which we use to track your use of the Site. For instance, we may collect information about your computer’s IP address, what type of Web browser you use, and what pages of the Site you visit to understand how the Site is being used. You do not need to provide personal information to simply browse the Site.
How does Joy Company Store gather your PII?
Joy Company Store may gather PII in a number of ways including when:
you purchase products;
you request information or materials:
you participate in surveys and evaluations;
you leave a comment on the Site or other Joy Company Store controlled social media or other web presence;
you submit questions or comments to us; and
we meet you at an event and you provide us with your business card or other contact information.
How does Joy Company Store use your information?
Joy Company Store collects and uses your personal information to operate and improve the Site or carry out the transactions you have requested. Those uses may include providing you with more effective customer service; making the Site or content easier to use by eliminating the need for you to repeatedly enter the same information; performing research and analysis aimed at improving the information provided; and displaying content and advertising that are customized to your interests and preferences.
We also use your personal information to communicate with you. We may send certain mandatory service communications such as welcome letters, information updates, and security announcements. We may also contact you to inform you of other products, services, or deals available from Joy Company Store and its affiliates.
How does Joy Company Store protect your information?
In order to protect your information from improper disclosure, Joy Company Store uses commercially reasonable efforts to maintain a secure operating environment to protect any information we collect. Once received, we limit access of your information to only those employees with a legitimate business need to review them. Finally, we take care to dispose of your information properly so that third parties will not be able to access it. This includes destroying, erasing, or making unreadable the information. While we are committed to protecting your privacy, please be aware that no transaction over the Internet can be completely secure.
Will Joy Company Store disclose your information?
Joy Company Store and its affiliates will not sell, rent, or lease your personal information to others. Joy Company Store shares personal information with its affiliates and companies working on our or our affiliates’ behalf in connection with the Site. Except as described in this statement, we will not disclose your personal information to third parties for their own marketing purposes unless you have provided consent.
In some cases Joy Company Store uses contractors to collect, use, analyze and otherwise process information on its behalf. It is Joy Company Store’s practice to require such suppliers to handle information in a manner consistent with the Site’s policies. Joy Company Store may also allow carefully selected Site partners to participate in limited marketing campaigns solely to promote the Site’s services to you.
If you request something from the Site, we will use the information you provide to fulfill your request or inquiry. To help us do this, we may share information with others, such as the Site’s business partners, financial institutions, shipping companies, and postal or government authorities (e.g., Customs authorities) involved in fulfillment. We may also contact you as part of our customer satisfaction surveys or for market research purposes.
We and our affiliates occasionally hire other companies to provide limited services on our behalf, such as handling the processing and delivery of mailings, providing customer support, hosting websites, processing transactions, or performing statistical analysis of our services. Those companies will be permitted to obtain only the personal information they need to deliver the service. They are required to maintain the confidentiality of the information and are prohibited from using it for any other purpose.
We may access and/or disclose your personal information if we believe such action is necessary to: (a) comply with the law or legal process served on the Site or Joy Company Store; (b) protect and defend the rights or property of the Site or Joy Company Store (including the enforcement of our agreements); or (c) act in urgent circumstances to protect the personal safety of users of Site’s services or members of the public.
Does Joy Company Store use “cookies”?
How can you stop receiving information from Joy Company Store?
If at any time you do not wish us to contact you using the information we have collected, including sending you newsletters and other information, you may follow the unsubscribe instructions at the bottom of such e-mail correspondence. This option does not apply to communications primarily for the purpose of administering requests for materials or other administrative and transactional notices.
NOTICE TO CHILDREN UNDER THE AGE OF 18 AND THEIR PARENTS OR LEGAL GUARDIANS
OUR SITE IS INTENDED FOR ADULTS. WE DO NOT KNOWINGLY OR INTENTIONALLY COLLECT PERSONAL INFORMATION FROM ANYONE UNDER THE AGE OF 18. IF YOU ARE UNDER THE AGE OF 18, PLEASE DO NOT SEND JOY COMPANY STORE ANY PERSONAL INFORMATION. IF YOU KNOW OF ANYONE UNDER THE AGE OF 18 WHO HAS PROVIDED US WITH INFORMATION, PLEASE CONTACT US IMMEDIATELY AND WE WILL REMOVE THE INFORMATION.
Questions or Concerns
Rev. [feb 4 2016]